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Forum Discussion
Slow app startup on macOS after updating Dropbox to File Provider
As title, Dropbox is very very slow starting up in macOS; the software loads but the icon is gray for at least 2-3 minute before being operative.
This causes the entire macOS Finder to freeze util Dropbox fully loads.
9 Replies
- Jay
Dropbox Community Moderator
Hi Architetto D., thanks for messaging the Community!
Could you try reinstalling the app, without uninstalling it first, by using this link?
Keep me updated with any progress!
Hi Jay , thank you for your reply.
Did it and it's the same: it takes a long while for Dropbox to launch everything (connecting to Finder?)
- Jay
What version of Mac OS are you running on your machine?
- macOS 14.4, but this issue started long before, for sure as soon as Dropbox released the new File Provider update
- Jay
How many files do you have on your Dropbox account approximately?
I don’t know… many. It's all in folders and sub folders
- Hannah
Hey Architetto D., sorry to jump in here.
If you remove some folders from your Dropbox folder using selective sync, does it help at all?
It doesn't help.
- Nancy
Architetto D., can you also clarify the app version of your Dropbox app? You should be seeing this when hovering over the Dropbox icon in your menu bar.
Thanks!
