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Architetto D.'s avatar
Architetto D.
Collaborator | Level 9
2 years ago

Slow app startup on macOS after updating Dropbox to File Provider

As title, Dropbox is very very slow starting up in macOS; the software loads but the icon is gray for at least 2-3 minute before being operative.

This causes the entire macOS Finder to freeze util Dropbox fully loads.

desktop
Mac

9 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Architetto D., thanks for messaging the Community!

     

    Could you try reinstalling the app, without uninstalling it first, by using this link?

     

    Keep me updated with any progress!

    • Architetto D.'s avatar
      Architetto D.
      Collaborator | Level 9
      2 years ago

      Hi Jay , thank you for your reply.

      Did it and it's the same: it takes a long while for Dropbox to launch everything (connecting to Finder?)

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        What version of Mac OS are you running on your machine?

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