Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Road_warrior's avatar
Road_warrior
Helpful | Level 6
2 years ago
Solved

Slow sync issue after updating the desktop app to v210.4.4854.

Ive got an issue with the upgrade. Anyone else have the same problem? Slow in sync, VERY slow in making the connection and very useless box that DOES NOT tell me which files it does'nt not recognize....
desktop
upgrades
  • Road_warrior's avatar
    Road_warrior
    2 years ago

    There isn't a solution. The sync is slow and incomplete files are not shown on any screen, even if you have the ORIGINAL file (and you can see it) on an external drive. I will have to either seek a new computer OR find another provider.

    I now have 212.4.5767 

Road_warrior's avatar
Road_warrior
Helpful | Level 6
2 years ago

As there is no way to see what can not be sync, seems this is a page is a waste of everybody time. PERHAPS YOU CAN PASTE TO THE UPGRADE PAGE? Dont other people have issues?

The 'See Issues' is just a small screen where I have added this but it is only blank with a 'Like' and 'Unlike' button so no use to anyone.

I have a copy of everything in Dropbox every month, so I was going to copy from the external hard drive. But seeing as I dont know, seems to be wasting my time.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Do you see the same thing if you click on your avatar and then on "view sync issues"?

  • Road_warrior's avatar
    Road_warrior
    Helpful | Level 6
    2 years ago

    Not sure what you mean by 'my avatar'. I don't think I have one.

    Dropbox starts automatically on sign on. After that, I can see what it is doing on 'Show hidden icons" and I can see what Dropbox is doing although there is an issue with this 'Main Screen' against what I then see on opening. Is this what you mean?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry, Road_warrior, I meant your initials/profile pic, that you see when clicking on your Dropbox icon.

  • Road_warrior's avatar
    Road_warrior
    Helpful | Level 6
    2 years ago

    I am not part of a network. I am a computer and all my colleagues use Dropbox (since 2017) to link into assignments and then logging out afterwards (I mentioned this and now you have a mechanise for this!)

    Dropbox starts automatically on sign on on my comupter. After that, I can see what it is doing on 'Show hidden icons" and I can see what Dropbox is doing.

    I don't think this answers your question, but my support since 2017 has survived!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Can you clarify and send me a screenshot of the app's current syncing status Road_warrior? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions