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jkahne's avatar
jkahne
Explorer | Level 4
5 years ago
Solved

Slow sync on Mac M1

Hi, Switched to a MacBook with the M1 (Big Sur 11.4, Dropbox V126.4.4618).  I am experiencing extremely slow sync rates.  I've tried:  - Rebooting the machine  - Rebooting the router  - un/reins...
desktop
Dropbox Basic
Setting up the apps
sync
windows
  • Megan's avatar
    Megan
    5 years ago
    Hi jkahne, Welcome to the Dropbox Community! 

    This could be caused due to some permissions settings that block Dropbox. 

    Could you try out the steps provided in my reply here? 

    I'd love to hear how this works out for you. Let me know.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi jkahne, Welcome to the Dropbox Community! 

This could be caused due to some permissions settings that block Dropbox. 

Could you try out the steps provided in my reply here? 

I'd love to hear how this works out for you. Let me know.
  • jkahne's avatar
    jkahne
    Explorer | Level 4
    5 years ago

    Lori,

     

    That seems to have done the trick - it took both hard link and permissions, but once I did that and restarted DB it finished syncing up 155 files and quit.

    Thanks for the solution - I'll have to remember that one.

     

    Regards

    JK

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      That'a awesome to hear jkahne! 

      Don't hesitate to get back to us if anything comes up.
  • jkahne's avatar
    jkahne
    Explorer | Level 4
    5 years ago

    Lori

    I thought that the advice had done the trick.  Then this happened.

     

    I uploaded a 30G .zip file.  It went into the DB folder quickly - only about 20mins to upload.  Then DB started "Syncing" and 48hrs later still reporting 2 more days required to sync. 

     

    I'd upload a screen grab but I can't see how in a reply

     

    Help!? 🙂

    JK

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      I hope you enjoyed your weekend jkahne! 

      I am just reaching out to ask if the app's status remains in the same state you mentioned in your previous reply. 

      Let me know.
      • CurtM's avatar
        CurtM
        Explorer | Level 3
        5 years ago

        I'm having a similar problem. I reset the hard links and permissions but ... it is still going very slowly. Any other ideas what to try here? I have been using the Dropbox app on my desktop M1 Mac and have not had this problem until yesterday.

         

        Thank you for your help!

  • muneeb31's avatar
    muneeb31
    New member | Level 2
    4 years ago

    Amazing, it worked for me too. Life-saving.  😍

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