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Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Do a clean install. Dropbox still offers the old version. Do not upgrade after that😊 I did it 3 times hoping it will help but it didn‘t
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi all, thank you for your reports so far.
For anyone who's still affected by this, would it be OK if we reached out via email to have a further look internally?
If you have already contacted our support team though, please share your ticket ID with us so that we can look it up in our system instead.
- Nancy
Thanks for sharing your ticket number, minpi!
I’ve left an internal note to our team, so that they may get back to you as soon as possible.
Been having the same issue since Ventura/latest Dropbox.
Have found a bit of a workaround for my needs which seems to work OK for me, for now anyway.
I use spotlight to find the file, I then get it shown but can't open it when I select it .... BUT it then does appear in recents so I just have a tab open to Finder's recents and then I can open the document with whatever should open the file from there.
Not perfect but at least I can still keep my way of working kinda the same.
Hello Walter,
it is definitely ok if you want to reach me via email.
Bye Richard
