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Forum Discussion

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey modelling architecture, sorry to hear you're having issues with this.

     

    Could you please send us a screenshot of the app's exact status as shown in your taskbar at the moment?

     

    If you happen to be running 3rd party apps that might be looking at your files on your computer, you may want to take a look at this discussion too.

     

    In any case, please keep me posted!

    • modelling architecture's avatar
      modelling architecture
      Explorer | Level 4
      3 years ago

      thanks for getting back to me. Please see image. this is also happening on my

       

      laptop.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Thanks for the extra screenshot, modelling architecture!

         

        Did you recently have an OS update, by any chance? 

         

        Also, what’s the app’s current app version? You can check this by hovering over the small Dropbox icon in your system tray.

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