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dropitlikeitshot1's avatar
dropitlikeitshot1
Helpful | Level 7
3 years ago
Solved

Sync icons no longer appear in Finder after upgrading

I recently upgraded to Ventura 13.2 and updated the Dropbox App to V166.4.2920   I am using Dropbox backup. My files are still syncing, but the sync icons are no longer showing up in Finder.   I ...
desktop
Dropbox Backup
GUI
Mac
sync
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for this, Cody!

     

    Can you also try giving Dropbox full disk access to see if that helps?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi vcaston, let's try one more thing. 

 

Could you please try the following steps:

 

-Click on the Dropbox icon from your Desktop and quit the application
-Open your Activity Monitor from your Mac Utilities folder
-Force quit out of the instances of the Dropbox application that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder 

 

Let me know how it goes!

vcaston's avatar
vcaston
Explorer | Level 4
3 years ago
Will have to check on Thursday. Thanks.

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