Sync results under "Your Activity" show yesterday's synced files not today's.

Hey sfwrtr, I hope it's okay for me to jump in here as well, I just wanted to test something with you.

If you upload a file to your Dropbox using the Dropbox app on your mobile devices, but without using any third-party apps like Scrivener, do the files appear in your sync history as normal?

I ended up replying to Jay's post because of a weird refresh that happened while trying to click reply on your (Hannah) post. I did not realize what happened until I went to check for a reply.  What follows is an EXACT copy/paste of that post 4:37 post:

I used the Dropbox App on the iPhone to upload an image, then thought better of it and created a text file. Surprisingly, they both showed up in the Today column after about a minute, BUT...

This is so strange, I had to do screen captures. I think I found a related different bug, probably two bits of code trying to populate the Today column with different criteria. The Today column shows content, then it disappears, then it shows again. Again, a picture (three screen captures) is worth a thousand words. Note the time stamps. Each time I clicked the notification icon.

Really, all I want to see is a scrollable list of recently downloaded files. Before the current iteration of the desktop icon, this worked perfectly well. Somebody in Q/A is not dogfooding the app mobile vs Mac desktop.

 

sfwrtr, is it OK if we go ahead and log a ticket for you? This way, we can investigate this further.

Go ahead. Seems like a bug, but I'm betting the devs are going to look, find it, and fix it in a snap. Doesn't look complicated if it is just criteria for populating the column. Well, I hope so, anyway!

Thanks, sfwrtr, I just reached out to you, so I'll see you there!

Um... Hannah, I am a writer, so sorry if this seems weird, but, I don't understand "I just reached out to you." Your post is in reply to Nancy but it @s me. I assume "you'll see you there" refers to an internal dev / tech support meeting and there is no action required on my part or that I am missing a notification?

Hey sfwrtr!

On my end, it seems like my colleague, Hannah replied directly back to you under the thread, not at Nancy. 

I apologize for any miscommunication. Essentially Hannah reached out to you via email. Feel free to check your Community-linked email address, and reply back to her. That way, you can continue troubleshooting internally.

If you have any questions, let me know! 

FYI. I almost NEVER look at my email. If you need to communicate with me, you should do it via the forum or tell me explicitly to look at my email. Also  "reaching out" doesn't mean "email" for me, so the delay in response was due to that misunderstanding. HTH

Is there any movement on this bug? Is it scheduled for remediation with the Devs? Seems awfully quiet on my side of the screen.

Hey sfwrtr!

I checked your email communication with my colleague, and it seems you didn't have the chance to reply back hence the ticket was automatically closed.

In order for us to investigate further, and see why this might be happening we need to switch to email, and possibly escalate your case to our specialized team.

If you're okay with that, and you wish to continue troubleshooting there please let me know and I'll open a new email communication for you.

I replied. Very dissatisfied that I was ignored. I specifically noted that I don't check email almost ever, so I made an effort to answer that time. I can answer emails IF you tell me to check my email in this forum thread. Please pass that on to your developers or tech support.

Go ahead and restart the ticket. I will look for the email for the next two days.

Hi sfwrtr, I've sent you an email, please could you reply to it when you get a chance?
If there's anything else we can assist with, feel free to reply back here!

Jay,

I have again replied to your email.  Now that you see that it is me, can you please continue corresponding on this forum instead of using email? If there is a reason why, or a policy about this, please explain it to me here on the forum.

Waiting for you to solve this issue. I've given a way to reproduce the problem. The developers should be able to work from that.

-Robert

Jay or other Tech Support person,

Reopening the ticket gave me an email reply, so I assume you will indeed reopen the ticket.

I'll pass on a little more information. I turned on notifications for dropbox. I get a notification that states "You changed x files." If I click the notification on the Mac,  I am taken to an Events webpage that indicates when all the syncs have taken place. It appears accurate. However, the dropbox dropdown at the top of the Mac screen still does not indicate in the Today category of Your Activity any sync has occurred. The error is still there. (It will show up in the Yesterday category after 24 hours.) 

In the image, the screenshot time is 1:37 PM and the notification time is 5:00 PM.

This image is what I receive if I click the notification. It correctly shows I changed files 4 minutes ago, files which do not show up in the dropbox Today category.

Hey sfwrtr!

I located your active ticket, and replied back to you. I'll be happy to continue from there. That said, you need to reply back as soon as possible, so we don't end up with another closed ticket. 

Looking forward to your reply!

I gather this can only be done through email?

Hey sfwrtr!

That is correct. It'd be wise to continue there.