Forum Discussion

sfwrtr's avatar
sfwrtr
Explorer | Level 4
9 months ago

Sync results under "Your Activity" show yesterday's synced files not today's.

I can see syncing occurring with the dropbox notification icon on the Mac. When I look, syncing runs. When it completes, instead of showing what was just synced, it only shows files synced the previo...
desktop
Mac
sync
sfwrtr's avatar
sfwrtr
Explorer | Level 4
7 months ago

Jay or other Tech Support person,

Reopening the ticket gave me an email reply, so I assume you will indeed reopen the ticket.

I'll pass on a little more information. I turned on notifications for dropbox. I get a notification that states "You changed x files." If I click the notification on the Mac,  I am taken to an Events webpage that indicates when all the syncs have taken place. It appears accurate. However, the dropbox dropdown at the top of the Mac screen still does not indicate in the Today category of Your Activity any sync has occurred. The error is still there. (It will show up in the Yesterday category after 24 hours.) 

In the image, the screenshot time is 1:37 PM and the notification time is 5:00 PM.This image is what I receive if I click the notification. It correctly shows I changed files 4 minutes ago, files which do not show up in the dropbox Today category.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey sfwrtr!

I located your active ticket, and replied back to you. I'll be happy to continue from there. That said, you need to reply back as soon as possible, so we don't end up with another closed ticket. 

Looking forward to your reply!

  • sfwrtr's avatar
    sfwrtr
    Explorer | Level 4
    7 months ago

    I gather this can only be done through email?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey sfwrtr!

    That is correct. It'd be wise to continue there. 

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