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Sync results under "Your Activity" show yesterday's synced files not today's.
I can see syncing occurring with the dropbox notification icon on the Mac. When I look, syncing runs. When it completes, instead of showing what was just synced, it only shows files synced the previous day under the Yesterday heading. Those synced today or moments ago ought to show up under the Today heading, but nothing ever shows there. To be clear, the recently synced files do not show up under Yesterday, either. This seems like a bug.
Because dropbox sometimes takes time to get around to syncing on the desktop, I need to be able to check if it recently synced any files. This behavior of never displaying recently synced files in the Your Activity list is disappointing.
The image was captured mid-day, less than 10 minutes after syncing a dozen files. Note that Yesterday heading shows files underneath. The Today heading shows none of the files just synced.
25 Replies
Go ahead. Seems like a bug, but I'm betting the devs are going to look, find it, and fix it in a snap. Doesn't look complicated if it is just criteria for populating the column. Well, I hope so, anyway!
Um... Hannah, I am a writer, so sorry if this seems weird, but, I don't understand "I just reached out to you." Your post is in reply to Nancy but it @s me. I assume "you'll see you there" refers to an internal dev / tech support meeting and there is no action required on my part or that I am missing a notification?
- Megan
Dropbox Community Moderator
Hey sfwrtr!
On my end, it seems like my colleague, Hannah replied directly back to you under the thread, not at Nancy.
I apologize for any miscommunication. Essentially Hannah reached out to you via email. Feel free to check your Community-linked email address, and reply back to her. That way, you can continue troubleshooting internally.
If you have any questions, let me know!
FYI. I almost NEVER look at my email. If you need to communicate with me, you should do it via the forum or tell me explicitly to look at my email. Also "reaching out" doesn't mean "email" for me, so the delay in response was due to that misunderstanding. HTH
Is there any movement on this bug? Is it scheduled for remediation with the Devs? Seems awfully quiet on my side of the screen.
- Megan
Hey sfwrtr!
I checked your email communication with my colleague, and it seems you didn't have the chance to reply back hence the ticket was automatically closed.
In order for us to investigate further, and see why this might be happening we need to switch to email, and possibly escalate your case to our specialized team.
If you're okay with that, and you wish to continue troubleshooting there please let me know and I'll open a new email communication for you.
I replied. Very dissatisfied that I was ignored. I specifically noted that I don't check email almost ever, so I made an effort to answer that time. I can answer emails IF you tell me to check my email in this forum thread. Please pass that on to your developers or tech support.
Go ahead and restart the ticket. I will look for the email for the next two days.
