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GC12's avatar
GC12
New member | Level 2
2 years ago
Solved

Syncing error on my Dropbox app, even though files show as "up to date".

Hi  - I read from other posts that the reason for DB to not sync with desktop is due to special characters like "|". I have rechecked the files in my DB online and they don't have those. So I don't g...
desktop
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sync
  • Megan's avatar
    Megan
    2 years ago

    I'm afraid there's no other way to have these files to sync locally without renaming each one of them individually GC12.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey GC12, thanks for posting here! 

 

It seems these files have a : (colon) in their name. You can see more about all the invalid characters at this Help Center article. 

 

Have you tried to rename them, and check if they'll sync afterwards? 

GC12's avatar
GC12
New member | Level 2
2 years ago

Hi Megan,

Thanks for your input! I did try one file and now it syncs. Problem now is that almost all the files have colon in them. Do you know if there is a way to just change DB settings to allow this instead? Looking for an alternative solution rather than spending time to rename everything.  

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I'm afraid there's no other way to have these files to sync locally without renaming each one of them individually GC12.

    • GC12's avatar
      GC12
      New member | Level 2
      2 years ago

      Got it. Thanks for the help Megan. Cheers!

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