Hello, I have a problem with system icons on Finder. I can't see them. Any tips?

I had the same problem. I went to System Preferences › Privacy and Security › Full Disk Access and I turned on GoogleDrive. Yes, I didn't misspelled it, Dropbox was already turned so I turned on also GoogleDrive. After this action Dropbox status icons started showing.

I have also lost sync icons on two of my Macs... both running the latest versions of macOS Sequoia and Dropbox. On one of the Macs, it has been many weeks already and they have never come back... on the other machine it just happened today. I've tried everything to bring them back... restarts, finder force quits, quitting other syncing apps, loading cloud storage apps in order (Dropbox first or last), etc. This was not uncommon before macOS Sequoia, but we had the ability to uncheck and recheck Finder Extensions, and that would solve it. Now that option is gone. I also use Sync alongside Dropbox and it suffers the same issue. Reinstalling any apps doesn't help. It is a really big problem as my hard drive is smaller than my Dropbox and now I never know what is synced locally. Please get this feature back as a large Dropbox is crippled without it. Thank you.

Eureka... That worked ! Thanks marioroda

Hi eferrariph, Thanks for reaching out. It sounds like you are experiencing an issue with missing system icons. Can we try the following:-click on the Apple logo in the top left corner.-then we select Force Quit.-select Finder and relaunch. Has this helped?

Syncing icons are missing on Sequoia OSX, why?

28 Replies

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marioroda
New member | Level 1
10 months ago
Unfortunately, yes. Moreover, it sometimes stops working and requires disabling and reactivating Google Drive to function properly again. It's annoying.
Nancy
Dropbox Community Moderator
10 months ago
eferrariph, sorry to hear the issue still persists.

Can you send me a screenshot of what you’re seeing on your end exactly?

I’d also like to know the current syncing status and app version of your Dropbox app.
eferrariph
Explorer | Level 3
10 months ago
Solved but i need to stop and start every day... stable solution?
peteraschindler
New member | Level 2
10 months ago
I had the same problem and now just launched Google Drive and it fixes a Dropbox problem.
Isn't this a bit silly to remind Dropbox users of Google Drive. So, why, not use Google Drive only?
ncnc
Explorer | Level 4
2 years ago
oh my god, this was REAL.
tjshemdbx
New member | Level 1
2 years ago
Eureka... That worked ! Thanks marioroda
marioroda
New member | Level 1
2 years ago
I had the same problem. I went to System Preferences › Privacy and Security › Full Disk Access and I turned on GoogleDrive. Yes, I didn't misspelled it, Dropbox was already turned so I turned on also GoogleDrive. After this action Dropbox status icons started showing.
tjshemdbx
New member | Level 1
2 years ago
YES ... I tried force quitting the finder app and that also did not work .
Here is the screenshot below ...

Please advise next steps
Megan
Dropbox Community Moderator
2 years ago
Hi tjshemdbx, let me also jump in here!

Can you also try to follow the steps I provided in this thread, and let me know if this helps?

If this doesn't work, feel free to send me a screenshot from the content within your Dropbox folder.
tjshemdbx
New member | Level 1
2 years ago
I have tried restarting the computer. I have tried reinstalling dropbox.
It used to work and now it doesn't ...