Forum Discussion

Mercman80's avatar
Mercman80
Explorer | Level 3
5 years ago

Syncing stuck in pause.

I have Dropbox basic. Originall installation allowed 5 devices with 5GB space.  Installed dropbox in new computer now has 3 devices with 5GB data. Shortly after installation message appeared that s...
Dropbox Basic
Setting up the apps
Storage space
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
I appreciate your feedback on this Mercman80. 

I've also sent you an email so that we can investigate further. 

Whenever you get the chance, please take a look at your inbox and we'll take it from there.
Finels's avatar
Finels
Explorer | Level 3
5 years ago

I have the same problem and so fed up trying this and that. I would like my files released back to the original place. I have the basic Dropbox and it is saying that it is full. I don’t want to pay for more space as I just want to use Dropbox for receiving files from other people as that is what I had before I got a new laptop. Please help me out on this terrible situation. I would have thought Dropbox would have clearer instructions. I think it’s terrible that an app can do this and not allow you to get your files back to where they belong.

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