Forum Discussion

dr_pepper's avatar
dr_pepper
Explorer | Level 4
7 months ago

The Dropbox desktop app doesn't automatically start on my Windows computer.

everyday- my dropbox doesnt start (and is set to start automatically). everyday i have to click on the app thru my windows menu to start it (and yes i uninstalled and reinstalled 2x) plus it takes ...
desktop
sync
windows
Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 months ago
dr_pepper wrote:

everyday- my dropbox doesnt start (and is set to start automatically). everyday i have to click on the app thru my windows menu to start it

You have it set to start automatically in Dropbox Preferences, but what about in Windows Startup Settings?

 

dr_pepper's avatar
dr_pepper
Explorer | Level 4
7 months ago

yes it is set to startup as i mentioned

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hi dr_pepper! Let me jump in here, too.

    To investigate this further, can you send me a screenshot of your Windows settings (as shown in Rich’s screenshot above) and one more visual of what you see when opening your Dropbox app preferences here?

    Finally, for how long has the Dropbox app been acting like that and did the issue occur after a specific Dropbox/OS update?

    • dr_pepper's avatar
      dr_pepper
      Explorer | Level 4
      7 months ago

       

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