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Forum Discussion
Redderz
3 years agoNew member | Level 2
"There was a problem completing this request" on Desktop
I have recently changed laptop so am trying to add Dropbox to my desktop as before. Every time I log in I get the error "there was a problem completing this request":
I have changed my e...
jannegue
3 years agoExplorer | Level 3
Hey Walter
I tried it and I don't get a security code sent to my mail when I use this.
Also I got locked out of my account in safari browser. There, I don't get the option to enter the code. It only shows the enter password page.
As I seem to be not the only person with this issue, there seems to be problem unrelated to the computer or browser one is using.
Thank you for your continuous support.
Janne
Ashgaar
3 years agoNew member | Level 2
And as mysteriously as it occured, the problem dissapeared. I installed the latest version of the app from Dropbox site, it showed "wrong email or password", I tried again, just doing the same thing, and it worked... It didn't ask for 2-Factor verification, it did give me the code which I had nowhere to put, though. So weird, but happy it at least now works.
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