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Unable to delete the Dropbox folder from File Explorer, after uninstalling Dropbox desktop app
Hello
I decided I no longer want to use Dropbox as my cloud storage service and in this process uninstalled Dropbox Desktop from my computer.
But I don't seem to be able to. The folder change...
Not a problem, Bela!
You can follow these steps to see if you can restore your desktop folders to their original locations:
- Right click the Desktop/Downloads/Documents folders
- Choose "Properties"
- Go to the "Locations" tab
- Choose to reset to default location.
And can you check your connected devices in your account settings, to see if the particular computer still appears to be linked to your Dropbox account?
If it is, delete it from there and try to delete the Dropbox folder again, to see if that helps at all.
Hi Hannah,
Thanks, I'm looking forward to your help.
I don't really know what you mean. "...restored the location of the desktop folders?"
Here is my overall issue then more specific...
I'm having "space" issues on my C Drive and I'm thinking I've got duplicate files because of Dropbox. And if so, how to have only one file? And if not, how to change addressing back to not having Dropbox in the address or pointer or location... And in so doing how do I prevent myself from deleting a file in Dropbox that is not on my computer?
I don't remember if I disabled backup. If you mean recently, all I remember doing 3 days ago was changing the Location in Properties as you or someone suggested so the default is just
C:\Users\David\Documents
rather than having Dropbox in that address when I save files...
C:\Users\David\Dropbox\My PC (DESKTOP-LGONTSI)
Here are my specific questions... I believe I do not have Dropbox in the file location for future saving of a file because I changed the properties setting as above. But now want to make sure I only have one file and/or one location address for each file and again prevent myself from deleting a file in Dropbox that is not on my computer. How do I know if there are files that are only on Dropbox and not on my computer? Are there actually TWO files on my C: drive when \Dropbox is in the address or is that just a pointer to the same file?
And if there is only one file and this is not creating the space problem, for now, I want to go back, change existing "locations" to point to the non-Dropbox location, having more "direct" addressing of my files rather everything automatically getting the Dropbox pointer or subfolder or whatever it is. I think that issue was solved for future saving when I changed the Location in Properties but now want to change existing addresses...
Sorry, I have a minor in computer science from 35 years ago and am not in the industry. So this is how I think about things and am trying my best to explain the symptoms in search of a remedy. I need to reduce my C drive b/c of space issues whenever I boot. I'm thinking I have dup's... b/c of Dropbox. Thanks for your help...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi dlhackbart, first, could you confirm that you have both the normal Documents folder in the location you mention, and a separate Documents folder in the Dropbox folder itself?
If you delete a file from the Dropbox Documents folder, does it also delete from the normal Documents folder?
Sorry it's blurry. As I hit Post, I got this response and things went a little fuzzy. Hope you can still read my post ok...
"Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied"
Here's my post...
Here is a pic of the first few folders in my Documents folder under Dropbox.
Note: two files in Aug, 1 file in May and then many April and before.
My free Dropbox account has been full for over a year.
Here is a picture of my Documents folder under C:
Note: No files for May June or July. Maybe in subfolders but I don't think so...
When deleting a file from Dropbox it asks if I want to delete from Dropbox or all devices...
Here are the properties of each folder. The (free) Dropbox folder has 26.4 GB and 11,000 files and my reg Doc's folder has only 321 MB and 695 files.
Note the dates of the files in each also. Each is sorted by most recent first. Seems from this there is no rhyme or reason to saving and I don't know what I've apparently done to get this result. It seems there are a lot of months I don't have document files saved as mentioned above... that doesn't seem correct. But one thing at a time. How do I get Dropbox uninvolved in my files without losing any files?
Thanks...
Dave
- Jay
With the message you're getting, this is a normal message asking if you want to remove it from Dropbox, and the Dropbox folder of all connected devices.
If the computer backup has been disabled, then the files in the normal Documents folder would be the correct one for the machine (as in, click on the main Documents folder leads to the , and you can move the files from the Dropbox folder back to their former location.
