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Abrahamconstruction's avatar
Abrahamconstruction
New member | Level 2
1 month ago
Solved

Unable to log into Dropbox App. "Previous sign in interrupted. Please try again"

-

account access
Account Settings
desktop
  • rosakis's avatar
    rosakis
    29 days ago

    Just for the record.

    After being instructed by maddison I installed the enterprise installer link

    https://client.dropbox.com/desktop/desktop-dropbox/requestdownload?install_type=enterprise_install&platform=win&arch=x86_64&build=240.4.8493

    and now I can use Dropbox. Everything came back and synced🤗.

    Just for the file: I work on W10, have the windows defender firewall and antivirus, no VPN nor proxy.

    Thank you so much.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hey rosakis, Nancy will review your reply and get back to your email the soonest possible.

    Thanks!

  • rosakis's avatar
    rosakis
    Helpful | Level 6
    29 days ago

    Just for the record.

    After being instructed by maddison I installed the enterprise installer link

    https://client.dropbox.com/desktop/desktop-dropbox/requestdownload?install_type=enterprise_install&platform=win&arch=x86_64&build=240.4.8493

    and now I can use Dropbox. Everything came back and synced🤗.

    Just for the file: I work on W10, have the windows defender firewall and antivirus, no VPN nor proxy.

    Thank you so much.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    29 days ago

    Always happy to hear good news, rosakis!

    Thanks for keeping us in the loop and for sharing your update and what fixed it for you.

    If you need anything else, don't hesitate to let us know.

    Have a great day!

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