Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mrmrtno's avatar
mrmrtno
Explorer | Level 3
2 years ago

Unlinked Dropbox folder after restoring mac OS from Time Machine.

Hi there   I've been searching for a while, no solution in sight: After restoring mac from time machine, most things worked as before, dropbox was re-linked (had to remove mac and link again,...
desktop
Install
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey mrmrtno, I hope it's okay for me to jump in as well.

 

You're quite right, that's how the process is going to be.

 

Just to make sure that the new Dropbox folder works correctly, though, do you see all the Dropbox options when you control/right-click on a file?

 

If so, instead of making all your files available offline one by one, you can also switch the Dropbox folder itself to available offline.

mrmrtno's avatar
mrmrtno
Explorer | Level 3
2 years ago

Thanks Hannah

 

what's confusing me is that the SYNC options are exactly the opposite:

Here "Available offline" is tagged and not "Online-only".

 

 

What about

– toggling that to "Online-only" 

(should not change anything because that's how it actually seems to be)

– then toggling back to "Available offline"

shouldn't that make it download all files completely?

 

Am I missing sth here?

 

Thanks again

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi mrmrtno, this setting is only for new files added to the Dropbox account itself on the site, and not for files that are already there.

     

    If you want to make changes to the Dropbox folder, you'd need to right click the folder itself and choose the appropriate option to mark it as available offline or online-only.

    • mrmrtno's avatar
      mrmrtno
      Explorer | Level 3
      2 years ago

      Thanks Jay

       

      the problem is:

      When I right-click on any file or the Dropbox folder it does only show the regular macOS options, none of the special Dropbox actions is available.

       

      Does that mean that sth is still wrong with the installation?

      Is there another way to make all files offline again?

       

      THanks

      M

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Would you mind sending over a few screenshots of the options you have when right clicking on a folder/file inside your Dropbox folder mrmrtno? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!