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Keith15's avatar
Keith15
Helpful | Level 5
3 months ago

Visiting the Dropbox web page breaks my PC's WiFi.

Application Affected
(Dropbox Paper, Dropbox Website)
Device
(Windows PC)
Operating System/Browser (if using the web)
(Windows 11, All Browsers)
Dropbox App Version (if using the app)
(232.4.5988)

ISP

Virgin Media

Issue:

Any time I visit Dropbox.com my Internet crashes on my PC. I can visit dropbox.com on my phone perfectly fine. Al other websites I visit are fine but the second I go to Dropbox it breaks. 

 

What I've done 

Gone to CMD prompt and done the following:

ipconfig /flushdns
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew

Used the following DNS server addresses:

Preferred: 1.1.1.1 (Cloudflare)

Alternate: 8.8.8.8 (Google)

When I visit Dropbox.com I have to restart my PC and there's no other way to recover my Internet connection. What could be causing this?

 

Thanks,

Keith 

24 Replies

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