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Where's the Linux preferences GUI? The CLI doesn't work.
The title says it all. While setting up a fresh laptop with EndeavourOS, I was able to load the UI from an older installation for a moment until it closed itself. This usually happens when the app is running a self update, and given this was a 2 week old backup, this makes sense.
Upon loading it up, the Preferences option now loads up a window with the following:
Why? Why was the old preferences UI removed in favor of this? This isn't an upgrade in the slightest, and clicking More Settings simply takes me to the CLI instructions page. While this is okay for me, it isn't okay for my family who is making the switch over and are not terminal warriors. Well, that would be the case if the terminal command even worked right:
So, I really do have to ask: what is going on here and how can I have my older, at least functional, GUI back?
16 Replies
I'm an Arch-based distro user as well and the change to having the CLI caught me off guard and absolutely ruined not only my day, but my next few months. I have an open escalated support ticket with support right now and all they really told me to do was go to the older version. I have responded by telling them that it is not a solution, just a temporary workaround that only pushes our anger to a slightly later date. I haven't paid thousands of dollars to Dropbox just to have core functionality ripped away from me. My organization manages currently about 70ish TBs of data in Dropbox with many thousands of files and folders that Selective Sync is used to manage. I told them that we are Dropbox users, not scripters, and this sort of change is trying to force us to be scripters. The amount of time lost by having to manage Selective Sync with CLI is immense. I expressed that it is literally cheaper for us to build the server infrastructure within our organization than it is to spend the person-hours using the CLI to manage Selective Sync. If they don't announce a re-adding of the GUI then we are implementing a short timeline that we have drafted to build the infrastructure and end our usage of Dropbox.
What Flame said. This is appalling to me. Why would you remove a critical feature that makes this product usable? When is this going to be put back? I need a timeline because that's what tells me whether or not I need to start hunting for and evaluating Dropbox alternatives. I really don't want to, but this is completely unacceptable.
They aren't going to add it back. This is what I was told after my support representative said they contacted the engineering team.
"They've confirmed that they don't plan to roll back the UI changes. At this stage, I'm unable to provide a specific date for when they will be rolled out to users on the stable release. "Well they need to reconsider that. This like a car company just deciding to remove steering wheels from their cars. It's not okay.
My plan renews in October. That gives them six months to fix this problem or they'll lose me as a customer, and I will make sure all the others I've recommended Dropbox to leave as well. This includes businesses. This is one of the most anti-usability moves I've seen a company do.
Well you better prepare for that because there aren't enough Linux users for them to care about us. They aren't going to change their minds on this.
Whoa... they appear to have fixed this! Can anyone else confirm the settings window has been added back in?
