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graepers's avatar
graepers
Explorer | Level 3
2 years ago

Why do I have two Dropbox applications on my computer?

I'm really confused. I now have two Drop Box applications on my computer.  Is there someone (a Drop Box Guru perhaps) who can share my screen and tell me how to merge or eliminate one of the DB applications without the possibility of losing any files? 

desktop
Dropbox Basic
Mac

4 Replies

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    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry to see that you're having trouble, graepers.

       

      Do you mean that you're seeing two different applications or perhaps two different Dropbox folders?

       

      Can you perhaps send us a couple of screenshots showing the behavior you mentioned?

       

      Thanks in advance!

      • graepers's avatar
        graepers
        Explorer | Level 3
        2 years ago

        Here are my two screen shots.. Notice the highlighted sections. I don't want to delete one of them for fear of losing data

        .

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