Forum Discussion

parmarTS's avatar
parmarTS
New member | Level 2
2 years ago

Why does navigating with arrow keys slow down drastically in my Dropbox folder after an update?

I have noticed that navigating with arrows keys in dropbox folder slows down after an update.  If I uninstall dropbox then everything returns to normal.  When I again install dropbox, the problem returns.  After formatting my computer and installing dropbox, my computer runs quite well for a few days until a new dropbox update arrives and then the same issue happens.  This lag is so much that I want to break the laptop.  Please help.

desktop
Folders

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry to hear this happens, parmarTS. Let’s have a look together. 

     

    First off, what’s the OS version of your computer? How about the current app version and syncing status of your Dropbox app?

     

    Do you remember after which update you started facing this issue approximately? 

     

    Does it persist if you click on your files to select them, instead of using the arrow keys? 

     

    Let me know.

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