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Windows 10 Quick Access Resets to Old (Incorrect) Dropbox Path
I installed a very large SSD main drive, then moved the DropBox files to that drive from a second drive. I then unpinned the incorrect "Dropbox" from the Quick access tree in the File Explorer on th...
Walter - thank you for response. I found the solution and I explain it below.
The problem is not with Dropbox. It is with Windows 10. If we try to unpin a path that does not exist from Windows 10 Quick access, then Windows may fail with the unpin - even though it does not appear to fail. You will know that it fails after a Windows restart. The incorrect path continues to come back.
I know that it is also possible to reset Quick access - but I didn't want to do that because it would cause my setup to lose all the other paths there.
The solution I found is this:
1) In Quick access, right click on the path that keeps reappearing incorrectly.
2) Click on properties.
3) In the General tab menu, find the Location. This will show a path. For example, my location showed "D:\Documents" - because the old path for Dropbox (Personal) was D:\Documents\Dropbox (Personal).
4) Using the File Explorer, manually create the path that was previously deleted.
5) In Quick access, unpin the reference to the path.
6) Drag and drop the correct Dropbox (Personal) path icon into Quick access.
After restarting windows, you will find the incorrect path does not come back again.
Regards,
Michael Cone
Now it is three weeks later, and I have discovered multiple times that this did not solve the problem.
I am convinced that this has nothing to do with Dropbox. It's probably just a Windows thing.
The problem tends to come back after a reboot. I'll continue to search. I will try to figure out a way to notify big ship Microsoft.
Now I have learned that it is possible to programatically establish a path in the Quick Access using Windows API.
So here is a question for the Dropbox developers: Do your startup programs automatically create a pinned Quick access item for Dropbox at Windows start?
If they do pin the path automatically, then I would appreciate your adding a preference option of disallowing the automatic pin. I can manually add the pin myself.
- Walter
Dropbox Community Moderator
Thanks for the update MichaelCone - I've reached out via email to the address you use for your forum's profile (thus creating a support ticket for you with ID: 8693755) with some questions in order to have a better view into this matter with all of our tools available.
When you get the chance, please reply to my message and we'll take it from there.
Happy Monday!
