We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Karen E.
3 years agoHelpful | Level 6
Windows app - did they remove most of the context menu?
Until very recently, the context menu in File Explorer included things like "Copy Dropbox Link", "View on Dropbox.com", and a couple more. Now those are all gone, and instead there is just one, which...
Karen E.
3 years agoHelpful | Level 6
Two followup questions that don't involve third-party software:
1. Does the expected behavior in File Explorer include having "Send with Dropbox Transfer" appear in the submenu but disappear when one clicks "Show more options"? That doesn't seem right. (I don't use Dropbox Transfer, but I thought I'd mention it since you said the behavior is correct but that difference seems wrong.)
2. Can you tell me when your context menu code was updated to include "Send with Dropbox Transfer"? That might have coincided with when I stopped seeing the other menu items in Directory Opus, so knowing the timing might help when I contact those folks.
Jay
Dropbox Community Moderator
3 years agoDepending on the settings used for Windows 11, the Dropbox context menu items can all appear or be included in a submenu.
There isn't an exact period when the Dropbox Transfer option first appeared, as these features are rolled out and can vary for different users and devices.
- Karen E.3 years agoHelpful | Level 6
The point of my first question was that it seems strange that "Send with Dropbox Transfer" doesn't appear at all in the "Show more options" view. Are you saying that's normal and expected? It looks like a bug to me.
And an additional question: Twice you have mentioned Windows 11 settings that can affect the context menu. This time you specified said there is a setting that can control whether the Dropbox items are in a submenu or not. I would like mine to all appear, not in a submenu - can you tell me where that setting is? I looked in File Explorer's Options area as well as searching the overall Windows settings for "menu" - I didn't see anything applicable. I also looked in the Dropbox app's preferences area.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!