Forum Discussion

PapaPete's avatar
PapaPete
Explorer | Level 3
9 months ago

Windows app keeps folders of older client versions, can I remove them?

I just discovered that the Dropbox Windows App is not a good app-space manager. On one computer: c:\Program Files (x86)\Dropbox\ contains SEVEN old client versions, using over 2.6GB of storage!...
desktop
Install
windows
SaraBequette's avatar
SaraBequette
Helpful | Level 5
6 months ago

The folder with the most recent date on it (today) is simply labeled, "Client" should I keep both the highest "Client_XXX.X.XXXX" folder and this one without a version number?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey SaraBequette, let's jump right into this! 

Would you mind sharing the space each folder takes up on your device? 

If you have a screenshot of the two most recent folders along with their size and date, that'd be amazing, in order for me to have a visual too.

Keep me posted, and we'll take it from there!

  • SaraBequette's avatar
    SaraBequette
    Helpful | Level 5
    6 months ago

    Hello Megan​,

    I don't see a way to include a screenshot, but I'll type the folders I'm seeing:

    Folder 1: Client
    Date modified: 7/1/2025
    Date created: 5/15/2025
    File size: 535MB
    [Note: even though the parent folder doesn't list one, the internal folder number is "228.3.5456"]

    Folder 2: Client_195.3.4954
    Date modified: 3/15/2024
    Date created: 3/15/2024
    File size: 471MB

    Folder 3: Client_212.3.5673
    Date modified: 11/5/2024
    Date created: 11/5/2024
    File size: 493MB

    Folder 4: Client_212.3.5724
    Date modified: 11/13/2024
    Date created: 11/13/2024
    File size: 493MB

    Folder 5: Client_217.3.4243
    Date modified: 1/24/2025
    Date created: 1/24/2025
    File size: 521MB

    It looks like each of the Client folders contain the same:
    Content Folder 1: XXX.X.XXXX (Client number from parent folder)
    Content Folder 2: PackageAssets
    Dropbox.exe
    Dropbox.VisualElements.Manifest.xml
    DropboxExt.80.0.dll
    DropboxExt64.80.0.dll
    DropboxUninstaller.exe
    qt.conf
    resources.pri

    Then there's the (I'm assuming) typical "Crash Reports", "Temp", and "Update" folders.

    Hope that helps!


    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 months ago

      Hey SaraBequette, thanks for all that info! 

      Based on everything you've provided, it looks like "Folder 1" is linked to the Dropbox app's latest beta version (228.3.5456). 

      You can remove any older ones that you might not need, but keep the first one to ensure the app's best configuration.

      If you need something else, please let me know and I will be more than happy to help every step of the way. 

      • SaraBequette's avatar
        SaraBequette
        Helpful | Level 5
        6 months ago

        Perfect, thank you so much!

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