'Can not upload the file' error when attaching from Dropbox to Gmail on Android

Hello everyone,

I have the same issue can't attach any files from Dropbox to my Gmail on android phone it's just happened few days ago.

Was trying to rest install what ever I can do . Nothing is working.

All other files can be added to Gmail but Dropbox is not allowing.

It seems to not be an issue for Dropbox... having paying customers complain about this and not giving us feedback. Passing it on to Android or Gmail...

I'm going to have to find another solution if this is not solved soon. I can't live without attaching as most of my files are on Dropbox and I need quick access to them to send to people.

I feel the same way

Me too

I've tried on an old phone Huawei P30 and it works fine. I presume my S22 is on a newer version of Android and not working.

Have a new phone upgraded few weeks ago and have same issue with Dropbox. Can't attach any files to email.On old phone working as normal.

I'm having the same issue. Never had a problem before... Now suddenly, I can't attach ANY file from Dropbox when doing it on my Android. Computer works fine. The entire reason I use Dropbox is to be able to attach files when working from my phone.

I've been looking into other options... won't pay much longer for something that doesn't allow me to work on my phone.

Hi all,

 

Just to assure you that our team has this issue flagged (and are actively working on it). 

 

We've shared the feedback from the Community and hope to resolve it as soon as possible.

 

Thank you for your patience so far! 

Thanks, Samantha. Please note:
Can't attach file from Dropbox to Gmail but also can't download an email attachment to Dropbox anymore. Only option is GoogleDocs!!!

Hi Metro Condo ,

 

Sorry to hear you are having issues there. Are you also using Android?

 

Thank you

I am. Samsung S22 Ultra

Yes, I'm using an Android. Now my only proven is that I can't attach a file from Dropbox to a Gmail email.

Hi all, thanks for your answers. 

 

Yes, our team is looking at the Gmail attachment issue (specifically for Android).  

 

I will update everyone as soon as we have news.

 

Thank you! 

 

I have an only slightly annoying workaround here:

When i go to attach a file, it takes me to the connected Dropbox, there is a square of little arrows on the right. When i click a file name, it starts to attach, but then i get the "can't attach" message. Same problem everyone is having, which started for me maybe 2 weeks ago.

If i click on the top-left hamburger instead of the desired file, i go back to the "open from" menu. Dropbox is a choice. If i click on the left side of the choice, it takes me back to the previous Dropbox. **But if i click on the RIGHT side, ** after the small vertical bar, on the little box with the arrow in it, it takes me to a different Dropbox menu, where i can SELECT the file i want by clicking a BOX next to the filename, then click the check mark at the top after the selection. The program says "downloading" (not to the download folder, but i don't know where) and attaches the file to the email. Send and done.

I'm sure the file gets downloaded somewhere, so that this solution is the same as first downloading the file and then second attaching it to the email, but it automatically attaches, i don't have to search or open another directory.... so this is good enough for me.

Thanks Larry!!!!! I'll do this until they fix the problem

Thanks Larry, it works but surprised a big company like this doesn't have a quick way of contacting Google and getting it sorted out within 24 hrs. Kind of gets me worried about if something more serious happened

Thanks, Larry. Works like a charm!