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'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to
I had already figured this out, but it's a "work around" at best.
It still doesn't resolve the issue when you can't attach documents from Dropbox to replies or forwarded emails.
I just experienced it again so I know it hasn't been fixed.
I understand the change to the Storage Access Framework is preventing attaching of files.
I would also believe that Dropbox programmers, in conjunction with Android programmers, should be able to resolve this in some type of coding update, on either or both platforms.
Currently, I keep my business files on another platform that doesn't have this problem.
My other solution, and quite frankly a smoother work around, is to simply "save to device" any Dropbox files you need to attach. They attach fine to Gmail from my Android devices this way.
Is this known issue something the Dropbox team is actively working on to resolve?
It still doesn't resolve the issue when you can't attach documents from Dropbox to replies or forwarded emails.
I just experienced it again so I know it hasn't been fixed.
I understand the change to the Storage Access Framework is preventing attaching of files.
I would also believe that Dropbox programmers, in conjunction with Android programmers, should be able to resolve this in some type of coding update, on either or both platforms.
Currently, I keep my business files on another platform that doesn't have this problem.
My other solution, and quite frankly a smoother work around, is to simply "save to device" any Dropbox files you need to attach. They attach fine to Gmail from my Android devices this way.
Is this known issue something the Dropbox team is actively working on to resolve?
