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david u.4's avatar
david u.4
Helpful | Level 5
1 month ago

Dropbox app crashes and won't work with the Microsoft Word app on Android

Dropbox files will not open, except occasionally, in word on my s25ultra phone. Got a message from phone. "dropbox app keeps crashing. put to sleep to avoid excess battery use.' I need to use the dro...
Android
Microsoft Office
Mobile
Third Party Integrations
david u.4's avatar
david u.4
Helpful | Level 5
29 days ago

Trouble any time I use the app. Somehow I have 2 accounts with the community and I'd like to get rid of one. Please help me with this. A lot of times these emails I send to you come back to me as undeliverable. The other account is something like davidu.4 with an [removed per the Dropbox Community Guidelines] attached, I think.

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