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Dropbox Mac Finder Extension in Monterey 12.4 - incompatible with Google Drive, OneDrive, and others
I'm using both Dropbox and Google Drive for different folders on my Mac. If the finder extension for Google Drive is active, then then Dropbox finder extension fails and the cloud status icons on the Dropbox folders disappear. Likewise if the finder extension for New File Menu (a nice 3rd party Mac utility) is active then again the Dropbox finder extension fails to display cloud status. Ditto for Microsoft OneDrive.
I've tried to report this to Dropbox, but the response I get back is that I have to uninstall Goggle Drive and other finder extensions, which is not an option. Since Google Drive and OneDrive and New File Menu can all get along just fine, there is no inherent reason that Dropbox cannot as well if its extension were written properly. Has anyone found a way to either get Dropbox to pay attention to bug reports or to get around this particular one?
Hannah :
I solved the problem.I performed a thorough uninstallation, deleting files and folders one by one, being very meticulous. Despite having uninstalled it and installed the current version, I discovered some remnants of the beta version.
Then I was asked to install Dropbox for macOS on File Provider.
After doing so, everything worked perfectly.
So, the issue was caused by a faulty uninstallation of the beta version.
Please, use this info to help others.
Edouard
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I have the same issue.
Dropbox syncs properly but no finder icons to speak of. I also have OneDrive and GoogleDrive.
Wondering if the fact that my Dropbox folder is not in ~/Library/CloudStorage folder (I believe it was supposed to end up in there automatically with MacOS 12.3 or 12.5). Currently My Dropbox folder is just in the Home folder.
About Dropbox: V165.2.152
macOS Ventura 13.0.1
- No, that is not it entirely. I am now running dropbox beta that uses storage in the library folder. The sync icons do now appear to be robust. However, dropbox now disable all other finder extensions for the dropbox folder, and its sub folders. This is not a problem if you also are using for example, Google Drive, because your Google Drive and your dropbox folders should be separate. However, it is kind of annoying for non-sink extensions, such as right click menu.
- Megan
Dropbox Community Moderator
Hello all! Happy Thursday.
Your feedback, comments and concerns regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve Dropbox. We listen to your needs because it allows us to fully appreciate how our product fits into and influences your daily routine.
If you need anything else, let me know.
Megan :
Automaticaly my Dropbos got updated to:But this does not solve the problem.
Another important information I need to bring again is that a month ago I accepted to use the beta Dropbox. Then my computer got completely messed up. Tons of permission problems, Dropbox stopped to sync, and so on.
I uninstalled the beta, and reinstalled the most current version at that time.
Then problem start to happen.Coul the beta version corrupted something on my machine?
Plese, I need help urgent.Edouard
- Nancy
Hi Edouard, and sorry for jumping in.
From what I can see from your screenshot, it looks like you’re still running the beta app version (XXX.3.XXXX).
In order to switch to the stable one instead, you’ll need to switch off early releases and then, download the latest app version from this link.
I hope this helps!
Nancy , Any news?
I have some updates:
1) Now automatically the version got updated:
2) Now outside DROPBOX, the Finder Extensions started to work:
**** See that I am on a folder level above Dropbox ( ˜/user ).
BUT inside DROPBOX, the extensions still do not work:
I hope this info important.
Do you have any update?
Edouard
