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byang92's avatar
byang92
Explorer | Level 4
1 year ago
Solved

Dropbox Microsoft Office Online not working: Clicking "Open in Word for Web" results in preview

I'm having trouble getting Microsoft Office Online to load properly.   When I open a *.docx document as the preview and choose "Open with Word for Web" my browser opens a new tab and the loads th...
Microsoft Office
Third Party Integrations
Web
  • DBX_Pedro's avatar
    DBX_Pedro
    1 year ago

    Hi byang92 ,

     

    Thanks for reaching out.

     

    This was detected on our side and according to the engineers this issue has been resolved. 

     

    According to the latest post this appears to be working for you once again.

     

    Can you please confirm ? 

     

    If necessary please advise us and we can investigate further. 

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
1 year ago

Hi byang92 ,

 

Thanks for reaching out.

 

This was detected on our side and according to the engineers this issue has been resolved. 

 

According to the latest post this appears to be working for you once again.

 

Can you please confirm ? 

 

If necessary please advise us and we can investigate further. 

OldMacITGuy's avatar
OldMacITGuy
Helpful | Level 6
1 year ago

My user confirms Word for Web is working again, thanks!

 

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