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Forum Discussion

tetloose's avatar
tetloose
Helpful | Level 6
5 months ago

Dropbox Passwords UI issue on Pixel 9. Search and Save buttons in the notch area aren't clickable.

I'm having a usability issue with the Dropbox Passwords app on my Google Pixel 9. The search bar at the top of the app is placed directly in the notch area, making it impossible to tap or interact ...
Android
Dropbox Passwords
Mobile
tetloose's avatar
tetloose
Helpful | Level 6
5 months ago

Hey Hannah, yep I've uninstalled / re-installed several times, cleared the application data and cache as well as my phones and restarted my phone and the issue persists.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi from me too, tetloose​! If you have the Dropbox mobile app installed, can you check it and let me know what you see there? 

I’m curious whether this is happening on a different Dropbox interface as well, or if it’s specific to your Dropbox Passwords app.

  • iljd's avatar
    iljd
    Helpful | Level 5
    5 months ago

    Hi Nancy, no issues with Dropbox mobile app: the Settings icon is about 9mm below the battery+network icons (on my Google Pixel 9a), so I've no problem clicking on it. Can the team behind Dropbox Passwords UI resize its display so that its top edge is lowered from the phone's max display height similar to the Dropbox mobile app's UI?

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