Excel crashes when opening a file from Dropbox

Hey aruncav, sorry to hear that.

If you move a file that's giving you this issue outside of your Dropbox folder, as a test, does the issue persist when trying to open it outside the Dropbox folder?

Did you find any solution to that? Same problem occurs to me too. Only excel, only when trying to open the file through the dropbox folder.

Hey emmlev, really sorry to hear that.

Can you let me know if you've tried any of the troubleshooting steps in this thread?

If you quit the Dropbox application on your computer, does the issue persist?

I have having the same problem. Did any of you solve it?

Hey RHC, thanks for posting here today!

Would you be able to share some additional info with me? 

When did you first notice this behavior? Do you use our Dropbox desktop app, or mobile app?

I'd love to know any troubleshooting steps you've tried so far, in order for us to be aligned.

Thanks a bunch!

Hi,

I also had the same issue. I am running Windows 11 Pro 24H2 (Build 26100.4349). Dropbox client is version 226.4.5094.

In trying the troubleshooting steps outlined by Alan C, I noticed when the dropbox app is running, excel opens the file from "wopi.dropbox.com". When the app is not running, excel opens the file from local storage as usual.

This eventually led me to the dropbox co-authoring feature.
Following the steps from the below linked forum thread, "File->Account->Connected Services", click the "remove" button next to "Dropbox for Teams".
This seems to have fixed the issue.
Forum thread: https://www.dropboxforum.com/discussions/101001017/how-can-i-disable-the-microsoft-co-authoring-feature-from-office-365/812944

-Ben

Hey again RHC!

Quick check-in to see if you caught my last reply. Do you need more help?

If yes, then I'm happy to assist. If everything is sorted, we'd love to hear what fixed it.