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Forum Discussion
DP25
6 years agoExplorer | Level 3
Ez Expense Manager files are not syncing between my iOS devices
Ez Expense manager files not syncing on iOS. Was working ok in Android (Samsung G Note 3 & Tab S2) since change to iPhone 11pro & iPad 11pro they are saving /working on two separate databases. Both h...
Daphne
Dropbox Community Moderator
6 years agoHello DP25, I hope you're well today!
Just so I can have a better idea of the situation here, can you let me know how you're opening and saving the files on your iOS device? Are you saving the files back into the Dropbox app once you've edited them?
Also, where are you seeing the edited versions of the files? Are they within the Ez Expense Manager app or the Dropbox app?
Let me know and we can go from there!
DP25
6 years agoExplorer | Level 3
Originally within the app was trying to use the built in Dropbox sync option. Then tried the upload and download options (assume Dropbox as signed into it). Then tried Dropbox chooser option which is linked to Dropbox as asks for Dropbox app to be downloaded to the device. I am using the Dropbox app to find the files. From more trials it would appear it is saving iOS files along side the original database files folder and not inside with the original files. Have since managed to find the updated iOS file on the other device and upload it manually. Haven't tried yet to amend it and resave it manually to retrieve back to device originally created from. Don't know whether the devices will stay locked to the new location I've pointed them to or default back to original app settings.
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