Forum Discussion

corey-richards's avatar
corey-richards
New member | Level 2
11 months ago

Freshsales Integration and Dropbox Sign Reminders

Since Dropbox Sign is integrated with Freshsales/Freshworks, how do I control reminder settings? I have customers who do not want to be reminded over and over. Freshsales support tells me reminders are not covered under their support scope. There appears to be nothing in Freshsales settings. and their support team cannot or will not help.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi corey-richards, thanks for bringing this to our attention.

     

    I'd recommend contacting our support team to see if there is any information they can provide in relation to this matter.

     

    Keep me posted!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the info. As we don't have any info on this integration, I'll leave the thread open for other users to contribute their suggestions.

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