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dbalmer's avatar
dbalmer
New member | Level 2
9 months ago

Getting an error "Your request contains errors and/or invalid data." when submitting document

Hello,

I've been using this service for two plus years without issue and now I'm getting an error message when I try to submit a document for a client's signature.  I've tried a separate wifi connection, incognito mode and a different browser.  No idea why this is happening now.  Please help.

Dropbox Sign
Error Messages
Web

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi dbalmer, thanks for bringing this to our attention.

    Could you attach a screenshot showing the error message you're getting, while hiding any personal information?

    This will help me to assist further!

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