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How do I fix a 'Word cannot open the document: user does not have access privileges' error?
I have been using dropbox to store and access microsoft documents on my mac for months but out of nowhere this morning when I clicked to open a document I was told 'Word cannot open the document: us...
Resolved it with a restart. Thanks again
Walter
Dropbox Community Moderator
Dropbox Community ModeratorAs the error you get is coming directly from Microsoft's Word, I'd suggest reaching out to Microsoft directly rickvee.
Another thing you could do is perform a web search using the exact error message you get in order to find out more about it and how to best tackle it.
If there's anything else you'd like to ask, please let me know.
I am having the same issue and I agree that this is a Dropbox issue. I am able to create Microsoft files and save them on my computer. I am able to open them from elsewhere on my computer. It is only the documents in Dropbox that cannot be opened. When this began, I was also no longer able to play media from inside Dropbox. Instead it would open the file in a media player app. These issues make it more difficult for me to do my work.
