How to view Backup folder on DropBox app?

Is there any chance this update will revert back because it's the main reason I use dropbox? I'm a musician and the ease of checking recording mixes in the car or blue toothed from my phone to my stereo was incredible with the phone app. Now that it is no longer accessible, check mixes will become more tedious and time consuming.

This is a major disadvantage for me and has disabled one of the best features of Dropbox.

I didn't really need another backup, I just found it incredibly useful to be able to view files stored on my Mac while on my phone. PLEASE REVERT!

Sure hope so.  If not, my Firm will be switching to any of the other myriad services that provide exactly what Dropbox now does.  One of them is free for us, but we used Dropbox exactly for that real-time access advantage. 

I'm fairly illiterate about the inner workings of Dropbox. IF I'm not mistaken (and I may well be), using Backup was the only way I could prepare a document on my iMac, save it in an existing Documents (or Desktop) folder on my computer and have it simultaneously be included in that same folder on Dropbox Backup. Perhaps the sync function accomplished that but I was never sure! The sync function seemed to require me to put the document into a Dropbox folder/file rather than into one in my existing Documents folders on my Mac. In any case, the Backup Documents & Desktop folders were easily accessible on my iPhone and in my Dropbox app on my Mac desktop. But that no longer appears to be the case. Today I scanned a document using my Dropbox on my iPhone. I wanted to put it into a Documents folder BUT that was in Dropbox Backup and was NO LONGER available to me. Were I to move all my Documents folders currently in the new Dropbox Backup straight into Dropbox (as one respondent here suggested as a makeshift solution), I could move that scanned file into Documents in Dropbox BUT would it also show in my Documents folder on my Mac? I suspect not but beats me. HELP!! (And I apologize if what I've written above makes no sense to those of you who understand how things work!)

Hey Donald Newman, thanks for reaching out to us.

If you've updated your backup to the new experience, it's true that your backed up folders won't be accessible from the mobile app.

If you want to access files from the mobile app, you can add them to your Dropbox folder instead.

Otherwise, you can always access your backups from your backups page on dropbox.com.

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Donald Newman wrote:
Am I correct that were I to add my Documents folder to Dropbox and not have it in Backup that I would then no longer be able to see files I place in the Documents folder in Dropbox in my Documents folder on my computer?

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If available to you, use the feature in your operating system to move the Documents folder to a new location, and move it into your Dropbox folder. That's how the old backup feature worked. It didn't back up your Documents folder in its original location. It MOVED your entire Documents folder into the Dropbox folder so it could sync.

If you have the ability to move the Documents folder in your OS (i.e. like you can in Windows), just move it to Dropbox and you've recreated the old Backup feature functionality.

Thanks Hannah.

Please ask your team to fix this fast!!

It affects the entire way I run my business!!

It's super unhelpful that Dropbox have changed this functonality.