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xti's avatar
xti
Explorer | Level 4
6 years ago

I have disabled the Two-step verification but still asking for a code.

This is happening only to the Thrive Leads help assistant trying to enter my account to find out an issue with the upload file field I´m using in one of their forms wich is linked to my Dropbox accou...
security
xti's avatar
xti
Explorer | Level 4
6 years ago

Well, I´m trying to find out where the problem comes from.

I built a form with Thrive Leads. This form has an upload file field that is linked to my dropbox account. When I make the test inside the thrive form builder it works properly but when the form is in my website and I try to upload a file it doesn´t work and it ads an # to the url.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Can you clarify how you linked the upload field to your Dropbox account xti?

 

Did you use the Chooser for this? 

 

If you get the same results on other browsers as well, could you send me a screenshot so that I can have a visual too? 

 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      The Chooser is the fastest way to get files from Dropbox into your web app xti. 

       

      If you'd like others to upload to your own Dropbox account, you can utilize our File Requests feature.

       

      You can also have a look here for more information. 

       

      I hope this helps!

      • xti's avatar
        xti
        Explorer | Level 4
        6 years ago

        I guess with this  File Requests solution I need to know the adress of the person to upload to my own Dropbox account, but this not the case, I dont have their emails and would be differents persons in the time. Im I wrong?

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