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sajjadahmad999's avatar
sajjadahmad999
New member | Level 2
3 years ago
Solved

Can't set up two-step verification for my country

for 2step verification, I want to add my mobile number but there is No my country, my country is Pakistan

  • Thanks for posting here, @sajjadahmad999

     

    I’m afraid that as of 03/09/2023, setting up new devices to receive security codes by text message isn't supported, if your country code is +92. You can also double check this here

     

    However, you can try generating a 2FA code instead via an authenticator app.

     

    If you need something else though, please let me know.

4 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for posting here, @sajjadahmad999

     

    I’m afraid that as of 03/09/2023, setting up new devices to receive security codes by text message isn't supported, if your country code is +92. You can also double check this here

     

    However, you can try generating a 2FA code instead via an authenticator app.

     

    If you need something else though, please let me know.

  • sajjadahmad999's avatar
    sajjadahmad999
    New member | Level 2
    3 years ago

    Thank you so much for guiding me. I will go with the Google Authenticator App. No more questions

  • syedmuhammadjunaid's avatar
    syedmuhammadjunaid
    New member | Level 2
    3 years ago
    Hello i tried to enter my phone as a backup / 2FA option on the settings page but to my surprise mu country is not listed in the country list. +92 Pakistan.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey syedmuhammadjunaid, I’ve merged your post here, as your request is similar to the one discussed. 

     

    Please check my reply above, and let me know if you have any questions.

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