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Forum Discussion
LordRugby
5 years agoHelpful | Level 6
I keep getting "Dropbox refuses to connect" error pages how do I fix this??
Hi when I use the dropbox plugin I get this message. I have tried everything . please see screen shot
35 Replies
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- LordRugby5 years agoHelpful | Level 6
Agree not having a search doesnt make it practbale . I wish they sort it out!
- Smokey Bluntson5 years agoHelpful | Level 6
I agree, the gray dropbox Icon is superior to the blue version, it should be
fixed as the extension is truly broken.
In other news, the "Advanced Tech" told me over email that the engineeringteam is aware of this issue and is working on it. They took nearly 3 days to
even make initial contact with me so dont hold your breath guys.
It's a shame that this is how they treat their paying customers.
- codina5 years agoHelpful | Level 5
I agree, the "blue" (Dropbox for Gmail Add-on) version is really cumbersome:
- No Recent files tab
- Selection of multiple files is not allowed
- No search capabilities
Please bring back the "gray" one (Add file using Dropbox)
Sincerely
A paying customer for over 8 years
- GGx5 years agoNew member | Level 2
The workspace extension worked for me as well. Thanks! It was driving me NUTS! A good enough workaround until the grey extension is fixed.
- Smokey Bluntson5 years agoHelpful | Level 6
BUMP we need a status update on this from the development team.
- Lusil5 years ago
Dropbox Staff
Hey Smokey Bluntson, if you're getting the same error message, could you make sure that your browser's up to date? - Smokey Bluntson5 years agoHelpful | Level 6
ken l.19 Lusil LordRugby GGx codina
It's fixed! They mustve updated the code, they also emailed me to
confirm and it works for me.
- Lusil5 years ago
Dropbox Staff
Glad to hear that, Smokey Bluntson!
If anything else comes up, just give us another shout.
In the meantime, I hope you have a lovely week ahead! - codina5 years agoHelpful | Level 5
It is working!
Thanks so much @Lusil!
- Lusil5 years ago
Dropbox Staff
No worries, codina! Happy to have helped even a little bit.
You know where to find us if anything else comes up in the future.
I hope you have a great day ahead of you!
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