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Forum Discussion

Mattsson's avatar
Mattsson
Helpful | Level 6
5 months ago
Solved

I'm getting an error exporting my Dropbox Passwords CSV file into Apple Keychain

Now that dropbox passwords is being shutdown, there needs to be a possibility to export all passwords into apple keychain. Currently, I'm getting an error message when trying to import the exported password into the keychain, stating that: 

"Keychain was unable to import passwords from the CSV file because it is missing column labels.

If you exported this file from a password manager, you should export a new file with different settings and try importing again."

Application Affected
Dropbox Passwords
Device
MacBook Air
Operating System/Browser (if using the web)
OSX Sequoia / Safari
Dropbox App Version (if using the app)
N/A

 

  • Neal's avatar
    Neal
    4 months ago

    Hi Mattsson​

    That's an issue with Apple's importer, to be honest, CSV export is a semi-standardized way to transfer credentials between password managers, but ultimately, it's a "best effort" approach.


    The simple answer is that an easy migration to Apple Keychain is probably not possible. If you wants to switch to Apple Keychain nonetheless, the best I can think of is to:

    1. Rename the columns as outlined as I mentioned previously.
    2. Remove any rows that have special characters in them and add them to Keychain after the import, manually.

21 Replies

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  • Mattsson's avatar
    Mattsson
    Helpful | Level 6
    5 months ago

    There seems so be a discrepancy between the titles/names/definitions of the different tags between the two systems. When I tried to "rename" the titles/names/definitions-row in the Passwords-exported CSV-file so it matched the equivalent in an exported Keychain CSV-file, I still get an error message that the passwords can't be imported but no further definition as to why. 

     

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