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AdminDirectitude's avatar
AdminDirectitude
New member | Level 2
4 years ago

Issue inserting picture in Microsoft Office from Dropbox results in error.

Hi there, I've only recently been experiencing an issue when inserting pictures from a dropbox folder into any Microsoft Office application. The error says the picture can't be displayed. I get...
desktop
Error Messages
Microsoft Office
Third Party Integrations
asjd's avatar
asjd
New member | Level 2
3 years ago

Hi Hannah!

Yes, here is what it looks like. I took a screen shot of the step I take to insert the photo and then the error message that appears.

Thanks again!

-Ashley

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the screenshots, Ashley!

 

Are you having this issue only when trying to insert photos from your Dropbox folder or other folders on your computer as well?

 

If you close the Dropbox app first and then choose a photo to insert, does it work?

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