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Forum Discussion

gfondelio's avatar
gfondelio
Explorer | Level 3
2 years ago
Solved

Links from Dropbox no longer show a preview on Apple Messages

In the last 24 hours, Dropbox has stopped showing link previews when sending over Messages in iOS. Now, only the Dropbox icon and name shows. Has anyone found a fix for this? Before and After Screenshots attached.

 

  • We identified the issue and shipped a fix. The issue should be resolved within an hour. Thank you again for the reports!

11 Replies

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  • harrydbx's avatar
    harrydbx
    Icon for Dropbox Engineer rankDropbox Engineer
    2 years ago

    We identified the issue and shipped a fix. The issue should be resolved within an hour. Thank you again for the reports!

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