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Forum Discussion

doppyjoe's avatar
doppyjoe
Helpful | Level 5
3 years ago

Logic Pro files disappearing

I got a new macbook (M2) and migrated from my old macbook (2019 intel).    Initially I set all of my dropbox folders to online only so I could then manually select what I wanted to keep local.    ...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to hear you're having this issue, mtritter.

 

On the machine that has this issue, can you check the sync status and version of the Dropbox app, as shown when you hover over your Dropbox icon?

 

Also, if you go to the 'sync' tab in the Dropbox preferences, what is the location of the Dropbox folder?

mtritter's avatar
mtritter
Explorer | Level 3
3 years ago

The pop up under the icon says "Dropbox 183.4.7058" and "Up to date"

 

...and the location listed in the Dropbox folder location just shows a folder called "Dropbox" (which no other option available except for "Other..."

 

One other data point - I'm on Ventura 13.6 on one computer and Ventura 13.3.1 on another.

 

Thank you!

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, mtritter!

     

    Would you mind clicking on the Dropbox icon in your menu bar, then on your initials/profile pic, then on 'preferences' and then on 'sync', to see the location of the Dropbox folder on your computer?

     

    Is it in ~/Library/CloudStorage?

    • mtritter's avatar
      mtritter
      Explorer | Level 3
      3 years ago

      On one computer it does say that, on the other it doesn't.

       

      the machine with Ventura 13.3.1 says the Dropbox folder is required to be in "~/Library/CloudStorage"

       

      the machine with Ventura 13.6 says it's just in "Dropbox".

       

      I'm going to get the operating systems in sync and see if this helps.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Let us know when you've got more updates, mtritter!

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