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BronNZ's avatar
BronNZ
Explorer | Level 3
2 years ago

Mac Air M2 - Word no longer giving dropbox as a folder option

  Hi everyone - I have no idea what I have done but if I'm working in any of the microsoft office products, Dropbox is no longer a folder option when I try to open a word document for exampl...
desktop
Mac
Microsoft
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there BronNZ, sorry to hear you're having issues with this.

 

Your question would be more suitable for a Microsoft Word forum, but just to make sure we've got all bases covered, could you please let us know your device's exact OS and the version and status of the Dropbox desktop app installed there as shown in your menu bar at the moment?

 

Also, what version of Microsoft Word are you using at the moment? Do you see it listed under your Connected Apps tab? 

 

Let us know more and we'll take it from there. 

  • BronNZ's avatar
    BronNZ
    Explorer | Level 3
    2 years ago

    Hi Macbook Air M2 - Venture 13.5.2

    • BronNZ's avatar
      BronNZ
      Explorer | Level 3
      2 years ago

      dropbox v182.4.6427 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey BronNZ, what about the app's status, please?

         

        You should see that by hovering over the Dropbox icon as well.

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