"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Just want to pipe up that I have this problem too. I would appreciate it if Dropbox staff make sure to post a response here once it's resolved. Thanks for keeping everyone updated Scott H.

Thanks for joining us here gguerre!

If you'd like to do some investigation into this with us, I've reached out to your email linked with your Community profile.

If you have the time (and would like to of course), please feel free to just check your inbox and reply back to me there.

Thanks!

theHas there been any updates on this? We are having the same problem as well. 

Hi pmcmillan, thanks for nudging us and sorry to hear that you're also having trouble with this. 

I'd be more than happy to help look into this with you, so I've sent you a ticket to the email address connected to your Community profile. 

When you have the chance, please check your inbox for my message and we'll take it from there. Cheers!

I'm having this same issue despite lots of troubleshooting as well.

Hi kmanlove ,

Sorry to hear that you are also having trouble. My issue still persists and has done for several months now. It is very frustrating that Dropbox don't seem able (willing?) to fix this as it is clearly an issue for many of us.

Let me kow if you find a fix.

Cheers.

My issue persists as well. They have suggested that I use the Dropbox app but that doesn't help for me and my team - we often share URL links and they open in Safari, but we then can't look at the file in Finder or open in the native app. They update me every week or two to tell me they are still looking into it :( 

Hey peeps, thanks for all your updates here on this!

If you'd like to do some investigation into this kmanlove, I've reached out to the email linked with your Community profile.

I'd be happy to look into this with you, so please just check your inbox when you have a moment and we can go from there.

Thanks!

Hi - I'm having the exact same issue using Safari and not getting the Open In Finder button.  It would also be great to have a button in dropbox.com that says Open in Dropbox App (either file or folder).  We use links to fast track easy access to files on our Dropbox Team, which now takes ages as the links are pretty much redundant if the file can't be opened locally and has to be searched...

Hey Jamesr1, thanks for joining the discussion here!

So we can do a little investigation into this and send this along to our specialists, we would need to continue through our Support channel.

I was able to locate your open ticket with our team, and I've taken over the case and followed up with you there.

When you have a moment, please just check your inbox for my message and we'll take it from there.

Thanks!