Forum Discussion

MorrisBrandonPTO's avatar
MorrisBrandonPTO
New member | Level 2
2 years ago

Outlook 365 add-in - Can't access dropbox folder contents or sign-out?

I've tried uninstalling the add-in and reinstalling it but I am not able to access any of my dropbox folder contents whenever I click the add-in icon. It seems to load some dropbox interface, but it's not my folder contents. I can't even figure out how to log-out and make sure I'm logged in the right way. Any ideas?

 

 

 

    • DKor's avatar
      DKor
      New member | Level 2

      I have the exact same issue. I have disconnected the app and reinstalled it as suggested above.

       

      I am able to use Dropbox, and access my files, with Outlook online. When using the Outlook desktop app, I get the same result as described above.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey DKor, sorry to hear about this.

         

        Can you take a look at this article, to make sure all system requirements are met for the integration to work correctly?

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