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Forum Discussion

Pierre M.'s avatar
Pierre M.
Helpful | Level 5
8 years ago
Solved

PDF files open as read only on Acrobat Reader (on Android)

I haven't had any problem editing PDF files on my Android tablet until now. I simply opened dropbox, and opened the PDF in Adobe Acrobat from dropbox. Lately, when I open a PDF in Adobe Acrobat fro...
Android
Mobile
Preview
Third Party Integrations
  • Lusil's avatar
    Lusil
    8 years ago
    Hey peeps, sorry to hear about this. 
     
    In order to have a better look into this matter, I’d recommend continuing this discussion via email. I’ve sent thus an email to the email address associated with your Forum profiles. Please check your inbox for my latest message. 
     
    Cheers! :grin:
  • Juliandel's avatar
    Juliandel
    8 years ago

    I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.

LuizFNetto's avatar
LuizFNetto
Helpful | Level 5
8 years ago

Thanks for the feedback Lusil.

I tryed your suggestions without success. 

What worked for me is acessing the Dropbox from within the Adobe software, the problem is that it will download the file even if I set it before do be "offline".

This is a bit annoying, since I can't download several files as 'offline' and access them later.

I may guess that this is related to the file access permission from adobe software with the location of the files download via dropbox.

Soon I will try via the app My Files (or any other Explorer like app), locating the *.pdf file of dropbox manually and trying to open it with Adobe.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Sorry to hear that you’re still experiencing some trouble with this, LuizFNetto. 
 
If you do come to a dead end, don’t hesitate to reach back to me here or you can contact our Support team so as to further investigate. 
 
In any case, do keep me posted on your progress. Thanks in advance! :nerd:
  • mattheeussen's avatar
    mattheeussen
    New member | Level 2
    8 years ago

     

    Hello, same problem here, if someone has a fix please let me know. thanks

    • Parsons-Joyce's avatar
      Parsons-Joyce
      Helpful | Level 5
      8 years ago

      We have had an IT guy looking at it for nearly 2 days and we just cant solve the problem we have 5 Android tablets not working, we are trying to find an alternative instead of Adobe as it looks like their updates have caused the glitch, surely dropbox and adobe should sort this out between them and not let it affect their paying business customers.

      • Juliandel's avatar
        Juliandel
        Helpful | Level 5
        8 years ago

        I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.

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