Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Pierre M.
8 years agoHelpful | Level 5
PDF files open as read only on Acrobat Reader (on Android)
I haven't had any problem editing PDF files on my Android tablet until now. I simply opened dropbox, and opened the PDF in Adobe Acrobat from dropbox.
Lately, when I open a PDF in Adobe Acrobat fro...
- 8 years agoHey peeps, sorry to hear about this.In order to have a better look into this matter, I’d recommend continuing this discussion via email. I’ve sent thus an email to the email address associated with your Forum profiles. Please check your inbox for my latest message.Cheers! :grin:
- 8 years ago
I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.
FernandezG
8 years agoExplorer | Level 3
Hello Jay,
It is shared as a link, but the users all have edit access to the folder. This used to work just fine for years already.
Now it doesnt matter if they open it through the link or if they go directly through the Dropbox app, as soon as they try and open it in Adobe to make a simple annotation, it puts up that message.
I tried it with personal files as well and it does the same thing, so I ruled out the link being a problem. I can also open it in the computer and edit it and will sync. The problem comes when opening it in Adobe from a mobile device.
Jay
Dropbox Community Moderator
8 years agoEven if they have edit access, a shared link will not redirect users to the original file in the old location, and so it’s still treated as a read-only file.
Since your issue sounds similar, I’ve moved you into the appropriate thread, and I’d recommend emailing our support team for more assistance on this matter.
- Noe128 years agoNew member | Level 2
Did anyone manage to find a solution to this problem? I have the same issue and it's driving me crazy. I can't see the use in having Dropbox if I can't sync the edits I do to my files.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!