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bfluckiger's avatar
bfluckiger
Helpful | Level 6
2 years ago
Solved

Recent issues with Dropbox integration in Salesforce?

Has anyone had any recent issues with the Dropbox integration for Salesforce?  We've been using it successfully for 8+ years, and it stopped working just last week.  We (all users) are getting the fo...
dropbox business
Error Messages
Third Party Integrations
  • bfluckiger's avatar
    bfluckiger
    2 years ago

    The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704).  I just installed a few minutes ago, and so far, so good.  Hopefully no new issues were introduced with this update

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there bfluckiger - thanks for bringing this to our attention.

 

Since you've already contacted our support team about this, could you share your ticket ID so that we can look it up in our system as well?

 

Thanks!

  • bfluckiger's avatar
    bfluckiger
    Helpful | Level 6
    2 years ago

    It's Ticket #23734108

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the ticket number bfluckiger 

       

      I was able to locate it in our system and passed your comments on to the experts who are looking into your case.

       

      They'll be getting back to you soon, but please let us know if you have anything else to add in the meantime. 

      • daniela_cl's avatar
        daniela_cl
        Explorer | Level 4
        2 years ago

        Hi Walter, our ticket is #23800534.

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