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bfluckiger's avatar
bfluckiger
Helpful | Level 6
1 year ago
Solved

Recent issues with Dropbox integration in Salesforce?

Has anyone had any recent issues with the Dropbox integration for Salesforce?  We've been using it successfully for 8+ years, and it stopped working just last week.  We (all users) are getting the fo...
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Error Messages
Third Party Integrations
  • bfluckiger's avatar
    bfluckiger
    1 year ago

    The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704).  I just installed a few minutes ago, and so far, so good.  Hopefully no new issues were introduced with this update

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi there bfluckiger - thanks for bringing this to our attention.

 

Since you've already contacted our support team about this, could you share your ticket ID so that we can look it up in our system as well?

 

Thanks!

bfluckiger's avatar
bfluckiger
Helpful | Level 6
1 year ago

It's Ticket #23734108

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the ticket number bfluckiger 

     

    I was able to locate it in our system and passed your comments on to the experts who are looking into your case.

     

    They'll be getting back to you soon, but please let us know if you have anything else to add in the meantime. 

    • daniela_cl's avatar
      daniela_cl
      Explorer | Level 4
      1 year ago

      Hi Walter, our ticket is #23800534.

      • isdhelp's avatar
        isdhelp
        Explorer | Level 3
        1 year ago

        Hi have you heard back on this we have the same problem 

         

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